What kind of packages require a signature

If your company ships high value package goods, pharmaceuticals, firearms, or alcohol, you will need to consider utilizing the Signature Required Delivery Services.

If the shipper does not request signature required, and the recipient has signed a delivery release with the carrier, your shipments are typically left at a safe location and out of the weather. However, when the Signature Required option is selected, this will typically override any release the recipient may have signed previously with the carrier, and signature will be necessary for delivery. Since this will require either the recipient or other designee to physically be present to sign for the package, delivery may be delayed or reattempted depending on the circumstances and level of Signature Required option.

Firearms shipments are not eligible for signature release, driver release or indirect delivery. Delivery Confirmation information will include the date of Delivery and either the name of the recipient or the disposition of the Package; or, in the event of a return, the reason for the return and the date processed.

UPS reserves the right to assess the Shipper the additional charge for this service when the Shipper requests UPS to obtain an adult signature on Delivery and an approved UPS label is not affixed to the Package or pallet indicating such request, or, the Shipper tenders a Package or pallet that, based upon its contents, requires an approved UPS label requesting an adult signature upon Delivery and no such label has been affixed to the Package or pallet.

Gaining visibility into your shipping data to understand the impact fees like Delivery Confirmation and Signature Required is the most critical element necessary to guide efficient management decision making and ultimately optimize costs.

Franklin Parcel has developed the technology and reporting functionality you need to obtain measurable results. In very little time, your business can start reaping the benefits our knowledge and technology provide. You only have to sign for a package if required by sender or by FedEx policy. To find out if your shipment requires a signature, you can look on the tracking information that is emailed from the sender or enter in the shipment's tracking number on fedex.

If your shipment requires an indirect signature, you can sign electronically through FedEx Delivery Manager. If the shipment requires a direct or adult signature, then someone must be available to sign in person. If someone is not home to sign for a direct or adult signature, the courier will leave a door tag or reattempt delivery.

How do I allow someone else to sign for my package? If indirect signature is selected by the sender, then someone else at your address, or someone nearby, such as a neighbor or building manager, may sign for the package. If nobody will be at the delivery address or near the delivery address to sign for the packages that requires an indirect signature, the recipient can sign for the package electronically through FedEx Delivery Manager.

Electronic signature is not available for direct or adult signature required. What if I am not home to sign for my package? If you are not home to sign for your package, a doortag will be left at your door and the driver may reattempt delivery. To avoid missed deliveries, sign up for FedEx Delivery Manager , where you will be able to sign electronically or give special instructions for delivery.

What if somebody signed for my package that wasn't me? If your package shows it has been delivered and it is not at the designated delivery address, please contact Customer Service. You can also select Proof of Delivery to see an image of the scanned signature if this signature is available this option can be found from the Obtain Proof of Delivery Tab on the tracking page. You can also have it faxed free of charge by calling 1. Please note these will only appear with a destination that is enabled for those services.

If you are shipping from a FedEx location, inform the FedEx employee of this selection. Are signature options available for international shipments? Signature options are currently available for plus destination countries. Available countries and options may change over time; however, your automation solutions are automatically updated and only offer the FedEx Delivery Signature Options currently available in each destination country. Is there a fee for adding a signature to my shipment?

Fees may apply for adding a signature requirement to your shipment. Views fees and surcharges. You can find proof of delivery containing an image of the scanned signature if this signature is available the Obtain Proof of Delivery Tab on the tracking page. FedEx signature requirements and delivery options. Track package. Manage your delivery.

Here's what you'll find on this page:. Types of signatures. The delivery information that is available for Adult Signature Required service and how you can acquire that information. What information is available to the customer? The customer can request the following information:. The recipient's signature cannot be viewed online.

A Proof of Delivery POD letter, which has a copy of the signature, can be obtained by email at no additional expense.

PODs can be sent in the following ways:. Email requests are processed 24 hours a day, days a year. How long is the delivery information available? The Proof of Delivery letter, which provides evidence of delivery to whom the mail was delivered and date of delivery and information about the recipient's actual delivery address along with signature, is available up to 2 years from the date of mailing.

Delivery information that shows the progress of a mailpiece in transit to its destination remains on the USPS Tracking website for 45 days and will be available upon request up to 3 years after the item was mailed.

How do I request the delivery status for multiple records?